Terms and conditions of use
The purpose of these general conditions is to define the terms and conditions for the provision of the services of the www.villadeaux.com website, hereinafter referred to as “the service”, and the conditions of use of the service by the user. Any access to and/or use of the site www.villadeaux.com implies acceptance of and compliance with all the terms of the present conditions and their unconditional acceptance. They therefore constitute a contract between Villa d’Eaux and the user. In the event that the user does not wish to accept all or part of these general conditions, he/she is asked to renounce all use of the service.
In accordance with the provisions of articles 6-III and 19 of the law for confidence in the digital economy, we inform you that this site is the property of Villa d’Eaux, publisher of the site www.villadeaux.com
Head office: 12 rue Michel D’Ornano 14640 VILLERS SUR MER – France
SIRET number: 83995428600010
Director of publication: Valérie CARRAT
Design by :
My Com’ Factory
Global and digital communication agency
15 allée Charles Huard 50400 GRANVILLE – France
2 rue Kellermann – 59100 Roubaix – France
This site is optimised for a screen resolution of 1024×780 and 5th generation browsers.
Access to the service
The service is accessible free of charge to any user with Internet access. All costs relating to access to the service, whether hardware, software or Internet access costs, shall be borne exclusively by the user. The user is solely responsible for the proper functioning of his or her computer equipment and Internet access. Villa d’Eaux uses all reasonable means at its disposal to ensure quality access to the service, but is not bound by any obligation to achieve this. Villa d’Eaux cannot, moreover, be held responsible for any malfunction of the network or servers or any other event beyond reasonable control, which would prevent or degrade access to the service. Villa d’Eaux reserves the right to interrupt, temporarily suspend or modify without notice access to all or part of the service, in order to ensure maintenance, or for any other reason, without the interruption giving rise to any obligation or compensation.
Villa d’Eaux informs the users of this site that most of the information and data appearing on this site are protected by the legal provisions relating to intellectual property rights. The information and data thus protected appearing on this site are the property of Villa d’Eaux or of third parties having authorised Villa d’Eaux to use them. Any representation, reproduction, use, adaptation or modification in whole or in part, as well as any exploitation, even partial, of this information and data is prohibited without the express prior authorisation of Villa d’Eaux. Failure to comply with this prohibition may result in the civil and criminal liability of the user of this site, in particular under the provisions of article L335-2 of the Intellectual Property Code relating to counterfeiting, punishable by three years’ imprisonment and a fine of 300,000 euros.
Protection of your personal data
With a view to respecting the privacy of its users, Villa d’Eaux undertakes to ensure that the collection and processing of personal information, carried out within the present site, is carried out in accordance with the French law n°78-17 of 6 January 1978 relating to information technology, files and freedoms, known as the “Information Technology and Freedoms” Law. In accordance with Article 34 of the “Data Processing and Liberties” law, Villa d’Eaux guarantees the user the right to oppose, access and rectify any personal data concerning him/her. The user has the possibility of exercising this right: By using the contact form provided on the site: www.villadeaux.com
The site offers users the option of subscribing to a newsletter, enabling them to receive news and offers relating to the Villa d’Eaux brand by e-mail.
Subscription to this newsletter is free. It requires the user to provide Villa d’Eaux with a limited amount of information about him/her (surname, first name, e-mail address).
Some of this information is compulsory as it is essential for the services to be carried out under the best possible conditions. This data is collected by Villa d’Eaux and recorded in electronic format.
The collection of this information will enable Villa d’Eaux to adopt an individualised management mode for its users, thus offering users the possibility of targeting the needs of each of them. On the basis of these completed forms and the information thus obtained, users give their consent to the possible creation of a file.
This data will remain strictly confidential, except with the express authorisation of the Internet user, or in very specific circumstances, in particular when its disclosure is necessary for the identification, arrest or prosecution of any individual likely to cause prejudice or harm to Villa d’Eaux or any other person, i.e. when Villa d’Eaux is legally obliged to do so.
The site also includes sharing links, allowing the user to share the content of the site or offers with one of their contacts, or to receive an e-mail reminder of an offer that may interest them.
The use of these two services requires the user to provide their e-mail address to the site. However, unless the user agrees otherwise, this will not be stored by the site and will only be used for the service in question.
General Data Protection Regulation
The General Data Protection Regulation (GDPR) came into force on 25 May 2018. It sets out the principles to be followed when collecting, processing and storing personal data. It also guarantees rights for data subjects.
Our website www.villadeaux.com offers several forms to collect data from a user.
The purpose of collecting data is to create a file for managing the prospects and customers of our company Villa d’Eaux. Our file is used and optimised for statistical purposes, to contact and offer our content to those who wish to receive it.
A. The information we collect
1. Information collected automatically :
Your IP address
The device and web browser you are using
The date and time you visit our website and how you use it and access its content
2. Information you provide:
We ask for and collect the following personal information about you when you wish to use our services.
Contact form: when you contact us for an enquiry/quotation, we need some personal information such as your first name, last name, company name, telephone number, email address in order to be able to provide you with a response.
Newsletter registration information: when you register for our newsletter, we need your email address to be able to provide you with our offers.
B. How do we use the information we collect?
1. To answer your questions
When you contact us via our contact form we collect your data in order to be able to answer your requests for information or quotes.
2. To provide, personalise and improve our website and marketing material
To maintain, improve and administer our website
To inform you of products and services that may be of interest to you
To provide you with offers
To improve or personalise your online experience, our services and the way we communicate with you
Identify and prevent fraudulent use;
Improve the security of our network and information systems
To better understand how our visitors use our website, and to determine the effectiveness of our advertising and promotional campaigns.
C. How do we protect your data?
1. Who has access to your information?
Your personal information is not shared or disclosed to other third party services.
We restrict access to your information to those employees or contractors who need to use it. They have an obligation to protect it and keep it confidential.
2. Technical safeguards in place:
We have physical and electronic safeguards and procedures designed to help us maintain the confidentiality of your personal information. For example, we use Secure Socket Layer (SSL) encryption technology.
D. Other information
Google Analytics and Google Adwords
1. Management of your information
You may at any time rectify any inaccurate or incomplete information about you via the contact form on our website www.villadeaux.com
You have the right to ask us to delete your personal information via the contact form on our site www.villadeaux.com
2. Retention of data
After the request for deletion of your information, your data is definitively deleted with the exception of that which may enable Villa d’Eaux to justify the execution of its legal or contractual obligations. The data thus kept is kept for a period of one year and is not used during this period.
Objection and deletion of data: Where your personal information is processed for direct marketing purposes, you may, at any time, ask us to stop processing your data by sending us a message via the contact form on our website: www.villadeaux.com
In the event of a breach or suspected breach of personal data, Villa d’Eaux and its subcontractors will notify the CNIL within 72 hours of becoming aware of it.
Villa d’Eaux reserves the right to modify this Data Protection Policy at any time. In the event of substantial modification such as the introduction of a new purpose.
F. Our Data Protection Officer
Our Data Protection Officer (DPO) is available to answer your questions. You can contact him via the contact form on our website www.villadeaux.com
The user is informed that during his visits to the www.villadeaux.com website, a cookie may be automatically installed on his browser. A cookie is an element that does not allow the user to be identified but is used to record information relating to the user’s navigation on the website. The settings of your browser software allow you to be informed of the presence of cookies and possibly to refuse them according to the procedure described at the following address: www.cnil.fr
If www.villadeaux.com proposes hyperlinks to websites published and/or managed by third parties, insofar as no control is exercised over these external resources, the user acknowledges that Villa d’Eaux assumes no responsibility for the availability of these resources, and cannot be held liable for their content.
Villa d’Eaux cannot be held responsible in the event of force majeure or events beyond its control.
Evolution of this contract
Villa d’Eaux reserves the right to modify the terms, conditions and mentions of the present contract at any time.
The user is therefore advised to regularly consult the latest version of the General Conditions of Use available on the site www.villadeaux.com
Duration and termination
This contract is concluded for an indefinite period from the time the user uses the Service.
Applicable law and jurisdiction
The legal rules applicable to the contents and data transmissions on and around the site are determined by French law.
In the event of a dispute which cannot be settled amicably, only the French courts within the jurisdiction of the LISIEUX court of appeal shall have jurisdiction.